Information on How to Order From our Site
Review each section below for more information.
Placing an Order
To place an order on our website, please use our secure on-line shopping cart and enter your credit card information or use PayPal. If you would like to place an order by phone, please call us toll free at 1-888-202-4078. If you have questions regarding any of our products and services, you can email us 24 hours a day, 7 days a week.
Our goal is that your experience with us is second-to-none, from your initial visit to this website to long after you are using your new Home-Rehab-Supply products at home or work (yes…many folks use their rehab products at work, too!). This is very important to us. Carrying the finest and most innovative products available on the market is important, but it will be your interaction with us that will leave a lasting impression. Therefore, our customer service is where we shine. We will be with you every step of the way. We'll never "leave you hanging". You will have peace of mind throughout the entire purchase process.
We boast a 90-Day, Unconditional, Money-Back Guarantee for all products we sell. If you do not like the product you ordered, for any reason, just call us and let us know that you want to return it. We will provide you a Return Authorization Number and an address to which you will need to ship the product. You will be responsible for the cost of shipping the product back to us. We will refund your original purchase price 100% once we receive the returned product from you. You'll be hard-pressed to find a 90 day money back guarantee anywhere in this industry.
While we sell only the finest rehab products available, we are here to help in that rare instance when you receive an item that is not working properly. Simply call us at 1-888-202-4078 and we'll arrange for a replacement or a refund.
If you would like warranty information regarding any product you order, call or e-mail us and we'll get you that warranty information from the manufacturer.
Methods of Payment
We accept Visa, MasterCard, American Express, Discover, and PayPal.
Your order should ship within 48 hours and arrive at your home or office within 2-5 business days from the time you place your order.
All Home-Rehab-Supply products will be shipped via UPS or FedEx Ground. One of the bonuses of ordering through this website is that you will receive FREE SHIPPING on each and every order over $45.00 (continental US only; Alaska/Hawaii and international not included). We also ship internationally, but you will need to call our office at 1-888-202-4078 to get a shipping quote. UPS does not ship to P.O. Box addresses. Please do not use a P.O. Box address when ordering, or you may be responsible for additional shipping charges.
Sales tax will only be assessed for orders that are shipped to Utah. All other states are tax-exempt.
We hope that you enjoy your visit to home-rehab-supply.com!